Why Choose Us?

A Perfect PA is trustworthy, hardworking, professional, friendly, caring and supportive and loves spending time with others.

A Perfect PA will endeavour to provide a safe and supportive experience to all customers. We will treat everyone we work with or who works with us as individuals with needs, requirements, wants and wishes that are personal to them and we will endeavour to ensure that all choices are upheld.

As part of our assistance with age related or physical or learning-disabled customers we will encourage Independence, Choice and Control – giving individuals every opportunity to develop independence whilst employing a Personal Assistance to support them in their required services. To provide choices and options without restrictions with risk assessed parameters to ensure a full and varied experience.

As part of our Company ethic we will be Trustworthy - we promise a safe and reliable service that values the privacy and discretion of all individuals and we strive to maintain dignity and individuality at all times and are sensitive to changes including social, emotional, medical, cultural and spiritual.

To do all of this and to provide our PA Services we promise Knowledge and Experience - to provide Personal Assistants who are fully DBS checked, in receipt of 2 full references and who will receive on-going training whilst being support by an encouraging and caring Management Team at all times. PA’s will be supported to enhance their qualifications within the industry if they so require and they will be regularly supervised and assessed to ensure that they are working towards this Mission Statement and the requirements of the customer they are assisting.

Our services could be booked by a variety of people, the individual themselves, a family member, a broker or referral from a professional. We will work closely with the relative people related or/otherwise, as necessary, with the individual to ensure our services are personal and relevant.

We will aim to provide the right PA for the right individual based on knowledge, experience and preference. We will never insist on a particular PA for an individual – not everyone gets on and we understand that this is not personal just preferential.

We will deal with all complaints regarding a PA or our service immediately and fully.

We will keep transparent records regarding our services provided which will conform to the Data Protection Act and such information will be backed up regularly off site for further protection of information. All computer systems used by the company will have full virus checking systems installed.

We will never handle your money unless it has been pre-arranged.

We will never ask for or expect money from you except for service fees and they will never be given direct to a PA but will always be dealt with by Head Office.

We will never accept or expect gifts from you.

We will never put you at risk or do anything or take you anywhere that you don’t want to go

As we are your very own Mary Poppins - we will promise to supply our own umbrellas!

Personalised Action Plan (PAP)

Any person who uses our service will be treated as an individual and services booked will form part of a Personalised Action Plan (PAP) created with the individual and/or family member and/or professional to ensure understanding of services required and to enable an exceptional level of personalised assistance.

The PAP will be a discussed information sheet containing the individuals likes and dislikes, wants and wishes, personal preferences and requirements. It will also provide vital information on preferred daily routine, hobbies, social interest and preferred activities. It will form a basis of a comprehensive risk assessment and risk management plan. It will contain notes regarding individual health issues but only to ensure that these are made aware to assistants to ensure that customers are safe.

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Happy People

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Gardens Pruned

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Presents Wrapped

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Shopping Trips Made

"I look forward to Tasha’s visits, she is my perfect PA and she cheers me up no end. Nothing is to much for her. Preparing for a recent family visit she helped me make the house look lovely and even cooked some cakes. Thank you A Perfect PA."

Betty Sturgiss